Best Auto Repair, Chattanooga

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WHEN ACCIDENTS HAPPEN

Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat 8:00AM - 3:00PM
  • Sun Closed

WHEN ACCIDENTS HAPPEN

How to Respond in a Tough Situation

Being in a car accident is the last thing anyone wants - but when it does happen, there are ways of making sure that the legal and insurance issues are handled with as little stress as possible.

  • First of all - stay calm.
  • If someone is injured, be sure to call for medical help.
  • Make sure you call the police.
  • Don't publicly make any statements where you either accuse the other person of causing the accident or take all the blame yourself. It could open you up to legal problems.
  • Whatever you do, don't leave the scene until you've had a chance to talk with the officer and you've gotten their name. It's important to make sure that your side of the story goes on the record. Afterward, it's a good idea to get a copy of the police report.
  • Make sure you have a pre-printed copy of your insurance information in the glove compartment, along with a camera you can use to provide pictures for the insurance company. A disposable camera with a flash for nighttime or interior shooting is usually best for this.
  • In dealing with the other driver, make sure you get their name, address, driver's license number and insurance information - and that they get the same information from you.
  • Also, make sure to get information from any witnesses as well.
  • Make sure you get pictures of any physical evidence of what could have caused the accident.
  • Write down pertinent details such as where the accident took place, what the weather was like, etc.
  • Once the information's exchanged, report the accident to the insurance company immediately, even if it's not your fault.
  • Make sure you understand how you're covered, and don't be afraid to ask the insurance company to explain the conditions of your coverage and payments.
  • Don't be afraid to seek legal advice - and don't sign anything if you don't understand it.
  • When you're using a body shop to get repairs to your vehicle, be aware that the insurance company can recommend a shop, but you are under no legal obligation to use its services. You have the legal right to choose the shop to do your repairs.
  • Also be aware that insurance companies sometimes try to dictate what type of parts are used in a vehicle's repair. They might insist that a shop not use Original Equipment Manufacturer (OEM) parts, as they are more expensive.

    You have a right to know what kind of parts are being used on your vehicle, and to know if your insurance policy dictates what kind of parts can be used in your car. If your policy lets you choose, you have the right to decide for yourself.
  • An insurance company also has the right to inspect your vehicle, but it is not required to do so. In addition, they cannot require you to visit one of their own claim centers.
  • And finally: Make sure you learn from this accident, but also let yourself move on from what happened. Everyone has an accident once in a while - it's just something that happens.

Remember - Drive Safely!

Want more information on your rights? To make an appointment, call us at 423-894-8699 or make an appointment online!

What People Say About Us

Chattanooga
  • Professional Mechanics
    reviewiconCar & Truck Care, near Chattanooga, Tennessee
    , 02/04/2020

    As always these guys took care of my car repairs. It's hard finding mechanics you can trust because most will tell women anything. Not here. They are honest and trustworthy. Thank you again!

  • Professional Mechanics
    reviewiconCar & Truck Care, near Chattanooga, Tennessee
    , 07/25/2019

    Awesome shop! defiantly the best Iv been to. Ron is very nice and they seem to do quality work and actually want to take care of their customers. highly recommended!

Chattanooga
  • Local Mechanics
    reviewiconUndercar Services, near Chattanooga, Tennessee
    , 02/12/2019

    Honest mechanics, good service and always get my car done in a timely mannered. I only trust my car maxi muffler if I need service on my car. Been going to them for years.

  • Local Mechanics
    reviewiconUndercar Services, near Chattanooga, Tennessee
    , 11/07/2019

    Love this shop. I've been using them forever, and they've always done good work. They also beat everyone else's prices. Honest mechanics, what more can I say?

Chattanooga
  • Friendly Staff
    reviewiconCar & Truck Care, near Chattanooga, Tennessee
    , 08/19/2019

    I was coming into town when my car was breaking down and a trusted local recommended this shop, specifically Ron. These guys knew they couldn't fix my car in the timeline I provided, but they told me the truth, told me what I needed, and were honest in their assessment of next steps. Without hesitation I very highly recommend this shop, these gentlemen, and Ron's honest way of conducting business. If I were in the area with a car issue, I'd go no where else. Even when I took my car elsewhere (solely because it was a Sunday) they didn't find what Maxi did. Look no further, go nowhere else, these guys are the best. THANK YOU to Maxi!

  • Friendly Staff
    reviewiconCar & Truck Care, near Chattanooga, Tennessee
    , 02/04/2020

    As always these guys took care of my car repairs. It's hard finding mechanics you can trust because most will tell women anything. Not here. They are honest and trustworthy. Thank you again!

Call us for service: 423-894-8699

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