Best Auto Repair, Chattanooga

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Customer Service

Working Hours
  • Mon 7:30AM - 6:00PM
    Tue 7:30AM - 6:00PM
  • Wed 7:30AM - 6:00PM
    Thu 7:30AM - 6:00PM
  • Fri 7:30AM - 6:00PM
    Sat Closed
  • Sun Closed

Customer Service

Modern cars, light trucks, and sport-utility vehicles come with complex technology such as digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past. However, they eventually need to be replaced.

Before taking your vehicle in for repairs or service, do your homework so you receive the best possible service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.
  • Do not ignore any warning signals your car may give you.
  • Carry a written list of the symptoms that you can give your mechanic.
  • Resist the temptation to suggest a specific course of repair. Allow our experienced technicians to diagnose and recommend a remedy.
  • It's important to note when the problem occurs. Is it constant or periodic? Does it occur when the vehicle is cold or after the engine has warmed up? Does it happen at all speeds? Only under acceleration? During braking? When shifting?

Check for the following common vehicle maintenance issues on a regular basis:
  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, and vibrations.
  • When did the problem first start?

How to manage your service experience:
  • Ask as many questions as needed to fully understand your repair. Ask for an explanation in laymans terms if necessary.
  • Don't rush the technicians. You may be called and apprised of the problem, course of action, and cost before work begins.
  • Before you leave, be sure you understand shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Make sure the shop has your contact information readily available, so you can be reached as soon as possible.

Car Warranty Scams FAQs

Is there a car warranty scam?

Yes, there are car warranty scams that try to take advantage of unsuspecting vehicle owners. You may have received calls from scammers that start with automated or pre-recorded prompts to enter basic information and stay on the line.

Once the call begins, the scammer pretends to be an auto manufacturer or insurer telling you that your auto warranty or car insurance is about to expire. Then they ask you to provide personal information, which will later be used to defraud you. Sometimes the caller will have actual information about your automobile.

What do I do if I fell for a car warranty scam?

There is no way to get your personal information or money back, but you can reach out to the Federal Communications Commission (FCC) or the Federal Trade Commission (FTC) and file a complaint. You can contest any charges to your bank card through your bank. Consider using a credit monitoring service.

Who is behind the auto warranty scam calls?

Regulators allege the fake auto warranty calls, which scam customers out of financial and personal information, originate from a ring run by Roy Cox Jr., Aaron Michael Jones and Sumco Panama companies.

How do you check if your car warranty or vehicle insurance has really expired?

If you are afraid your warranty or insurance may have really expired: first hang up with the potential scammer. Next, call your car dealer or insurer and inquire about your policy.

Discover More About Appointments and Repair Services At Maxi Auto Service in Chattanooga

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What People Say About Us

Chattanooga
  • reviewiconProfessional Mechanics
    Car & Truck Care, near Chattanooga, Tennessee
    , 02/04/2020

    As always these guys took care of my car repairs. It's hard finding mechanics you can trust because most will tell women anything. Not here. They are honest and trustworthy. Thank you again!

  • reviewiconProfessional Mechanics
    Car & Truck Care, near Chattanooga, Tennessee
    , 07/25/2019

    Awesome shop! defiantly the best Iv been to. Ron is very nice and they seem to do quality work and actually want to take care of their customers. highly recommended!

Chattanooga
  • reviewiconLocal Mechanics
    Undercar Services, near Chattanooga, Tennessee
    , 02/12/2019

    Honest mechanics, good service and always get my car done in a timely mannered. I only trust my car maxi muffler if I need service on my car. Been going to them for years.

  • reviewiconLocal Mechanics
    Undercar Services, near Chattanooga, Tennessee
    , 11/07/2019

    Love this shop. I've been using them forever, and they've always done good work. They also beat everyone else's prices. Honest mechanics, what more can I say?

Chattanooga
  • reviewiconFriendly Staff
    Car & Truck Care, near Chattanooga, Tennessee
    , 08/19/2019

    I was coming into town when my car was breaking down and a trusted local recommended this shop, specifically Ron. These guys knew they couldn't fix my car in the timeline I provided, but they told me the truth, told me what I needed, and were honest in their assessment of next steps. Without hesitation I very highly recommend this shop, these gentlemen, and Ron's honest way of conducting business. If I were in the area with a car issue, I'd go no where else. Even when I took my car elsewhere (solely because it was a Sunday) they didn't find what Maxi did. Look no further, go nowhere else, these guys are the best. THANK YOU to Maxi!

  • reviewiconFriendly Staff
    Car & Truck Care, near Chattanooga, Tennessee
    , 02/04/2020

    As always these guys took care of my car repairs. It's hard finding mechanics you can trust because most will tell women anything. Not here. They are honest and trustworthy. Thank you again!

Call us for service: 423-894-8699

ASE (Automotive Service Excellence)
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