For the protection of our customers and employees, we are following all COVID-19 CDC guidelines, in addition to wearing masks, and utilizing wheel, seat and gear shift covers. At Maxi Auto Service Centers, our goal is to ensure your health and safety.

Best Auto Repair, Chattanooga

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INSURANCE QUESTIONS

Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat 8:00AM - 3:00PM
  • Sun Closed

INSURANCE QUESTIONS

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 423-894-8699 or make an appointment online!

What People Say About Us

Chattanooga
  • Professional Mechanics
    reviewiconCar & Truck Care, near Chattanooga, Tennessee
    , 02/04/2020

    As always these guys took care of my car repairs. It's hard finding mechanics you can trust because most will tell women anything. Not here. They are honest and trustworthy. Thank you again!

  • Professional Mechanics
    reviewiconCar & Truck Care, near Chattanooga, Tennessee
    , 07/25/2019

    Awesome shop! defiantly the best Iv been to. Ron is very nice and they seem to do quality work and actually want to take care of their customers. highly recommended!

Chattanooga
  • Local Mechanics
    reviewiconUndercar Services, near Chattanooga, Tennessee
    , 02/12/2019

    Honest mechanics, good service and always get my car done in a timely mannered. I only trust my car maxi muffler if I need service on my car. Been going to them for years.

  • Local Mechanics
    reviewiconUndercar Services, near Chattanooga, Tennessee
    , 11/07/2019

    Love this shop. I've been using them forever, and they've always done good work. They also beat everyone else's prices. Honest mechanics, what more can I say?

Chattanooga
  • Friendly Staff
    reviewiconCar & Truck Care, near Chattanooga, Tennessee
    , 08/19/2019

    I was coming into town when my car was breaking down and a trusted local recommended this shop, specifically Ron. These guys knew they couldn't fix my car in the timeline I provided, but they told me the truth, told me what I needed, and were honest in their assessment of next steps. Without hesitation I very highly recommend this shop, these gentlemen, and Ron's honest way of conducting business. If I were in the area with a car issue, I'd go no where else. Even when I took my car elsewhere (solely because it was a Sunday) they didn't find what Maxi did. Look no further, go nowhere else, these guys are the best. THANK YOU to Maxi!

  • Friendly Staff
    reviewiconCar & Truck Care, near Chattanooga, Tennessee
    , 02/04/2020

    As always these guys took care of my car repairs. It's hard finding mechanics you can trust because most will tell women anything. Not here. They are honest and trustworthy. Thank you again!

Call us for service: 423-894-8699

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